Thank you for visiting a HCQS Website or interacting with us via e-mail.
Information Collection and Use
Through your use of the Services, we may collect Personal Information from you if you choose to provide it, including without limitation:
•Your name, email, username, phone number, company and address, (“Contact Information”);
•Your credit card number, billing address, shipping address, security code and other payment transaction and verification details (“Payment Information”);
•Pages and products viewed, items added to your shopping cart, ads that you clicked on, emails from us that you opened, browser type, operating system ("OS"), Internet Protocol ("IP") address and device information (collectively, “Analytical Information”);
•Publicly available information about you from third-party sources, such as the postal service for shipping address verification;
•Your mobile OS, a mobile device identifier embedded by us, or other commonly used mobile device identifiers.
We may collect your Personal Information or usage data from third parties, including without limitation:
•Your email address and other collected Personal Information about you may be forwarded to HCQS by a third-party website when you request for HCQS to contact you through such third-party website;
•Your Personal Information may be forwarded to HCQS when you choose to participate in a third-party application or feature, such as live chat, one of our social media pages or a similar application or feature on a third-party website;
•Additional Personal Information may be forwarded to HCQS from third parties to combine with the Personal Information we collect through your use of the Services in order to enhance our ability to serve you, to focus content we provide to you and to offer you opportunities to purchase products or services that we believe may be of interest to you based upon the information we have collected.
We may use your information for the following purposes:
•Purchases: We may use your Contact Information and Payment Information to allow us to process and fulfill purchases you make through the Services.
•Customer Service: We may use your Contact Information to receive and respond to your questions about products, services or warranties and to communicate with you.
•Feedback: We may use your username, email address, products purchased, and other user-generated content you may provide when you rate and review our products.
•Website Registration: We may use your Contact Information when you create an account through any of our Services in order to provide you a more personalized user experience.
•Analytics: When you use the Services, we automatically collect and use Analytical Information in order for us to continually improve your experience with our Services and to target marketing and advertising to you.
•Marketing: We may use your Personal Information to determine what products may be of interest to you, provide you with marketing communications (unless you have opted out of such communications) and to conduct market research. We may also use information you provide us, whether you own our product, experience with our products, and user-generated content, for these marketing purposes.
•Location-Based Services: We may use your current location, provided address and/or zip code to provide you the location of the retailer of our products or other appropriate information.
We may also use your Personal Information in other ways that are consistent with the above-described purposes and to otherwise administer our websites and provide our Services to you.
We maintain appropriate technical and organizational measures to protect your Personal Information, including assuring that third-party service providers who access or handle Personal Information on our behalf and affiliates maintain such safeguards.
However, no method of Internet transmission or electronic storage is 100% secure or error-free, so it is not possible to guarantee absolute security. You must protect against unauthorized access to your password and to your computer, and be sure to sign off when finished using a shared computer. If you have reason to believe that your interaction with us is no longer secure (e.g., if you feel that the security of any account you might have with us has been compromised), please immediately notify us by email firstname.lastname@example.org or by calling us at +86 13268186309.
Where we have given you or you have chosen a password which enables you to access certain portions of our websites, you are responsible for keeping this password confidential. You should not share your password with anyone.
We use “cookies,” a small text file transferred to your device, along with similar technologies (e.g., internet tag technologies, web beacons and embedded scripts) to help provide you with a better, more personalized user experience. These technologies are used to:
•Remember your preferences (e.g., browsing language, account login information);
•Help us understand and improve how visitors use our website, including which of our pages and products are viewed most frequently.
The options/settings section of most internet browsers will tell you how to manage cookies and other technologies that may be transferred to your device, including how to disable such technologies. You can disable our cookies or all cookies through your browser settings. Please be advised that disabling cookies through either method may impact many of our websites’ features.
We use the following cookies:
•Strictly necessary cookies. These are cookies that are required for the operation of our websites. They include, for example, cookies that enable you to log into secure areas of our websites.
•Analytical/performance cookies. They allow us to recognize and count the number of website visitors and to see how visitors move around our websites when they are using them. This helps us to improve the way our websites work, for example, by ensuring that users are finding what they are looking for easily.
•Functionality cookies. These are used to recognize you when you return to our websites. This enables us to personalize our content for you, greet you by name and remember your preferences (e.g., your choice of language or region).
•Targeting cookies. These cookies record your visit to our websites, the pages you have visited and the links you have followed. We will use this information to make our websites and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
We also allow third parties to place cookies on your device through the Services to:
•Help us understand and improve how visitors use our websites, including which of our pages and products are viewed most frequently;
•More effectively market our products and services and advertise other products and services that may be of interest to you;
•Obtain your feedback on our products and the Services;
•Allow you to engage in our social media offerings.
Although not all cookies and similar technologies that we use are required for you to use the Services, disabling these technologies altogether could prevent the Services from working properly and disable features that allow you to take full advantage of the Services we offer.
Compliance with Laws
We will use and disclose your Personal Information as necessary or appropriate, including without limitation:
Under applicable law, including laws outside your country of residence, to comply with legal processes and to respond to requests from public and government authorities, including public and government authorities outside your country of residence;
To enforce our terms and conditions, including investigations of potential violations thereof;
To detect, prevent or otherwise address fraud, security or technical issues;
To protect our operations or those of any of our affiliates; to protect our rights, privacy, safety or property, and/or that of our affiliates, you or others; and to allow us to pursue available remedies or limit the damages that we may sustain.
We may share aggregated data that has been anonymized (so that you are not identified) with third parties – like publishers, advertisers or connected websites – and may make this data publicly available. For example, we may share information publicly to show trends about the general use of our services or products.
Third Party Websites
Our website does not permit children under 13 years of age to become users, and we do not intentionally collect information from children. By using our website, you represent that you are 13 years of age or older.